ITIL® training courses demonstrate through interactive hands-on practice how to manage IT service to deliver better value to customers.
ITIL® training course on this website are offered by NobleProg Polska sp. z o.o. - ATO by AXELOS Limited. ITIL® is a registered trademark of AXELOS Limited. All rights reserved.
Kotte
Malwana Road, Sri Jayawardenepura Kotte, sri lanka, 10100
The Centre is located in 3.5 km (2.2 mi) from Department of Wildlife Conservation and 3.6 km (2.2 mi) from House of Fashions. Please contact us by e-mail or phone at least one day earlier to make an appointment with one of our consultants at our corporate offices.
This instructor-led, live training in Sri Jayawardenepura Kotte (online or onsite) is aimed at intermediate-level IT professionals and ICT service managers who wish to understand and apply ITSM fundamentals and practices based on ITIL 4.By the end of this training, participants will be able to:
Understand key concepts and structure of ITIL 4.
Apply service design and architecture practices aligned with ITIL 4 principles.
Implement effective delivery and sustainability of ICT services.
Evaluate real-world cases and simulate ITSM practices.
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