Kolonnawa Classroom

B87, Kolonnawa, Colombo, Sri Lanka, Colombo, sri lanka, 10600

The Centre located in Colombo, within 2.1 km of R Premadasa Stadium and 5 km of Khan Clock Tower. Please contact us by e-mail or phone at least one day earlier to make an appointment with one of our consultants at our corporate offices.

Explore Our Courses

Remedy IT Service Management (ITSM)

 21 Hours
This instructor-led, live training in Kolonnawa (online or onsite) is aimed at intermediate-level IT professionals who wish to effectively use and manage the Remedy IT Service Management Suite for incident and problem management. By the end of this training, participants will be able to:
  • Understand the architecture and components of BMC Remedy ITSM.
  • Configure and customize forms, workflows, and applications within Remedy.
  • Implement effective incident and problem management practices.
  • Manage change and release processes efficiently to minimize risks.
  • Utilize BMC Remedy's asset management for comprehensive asset lifecycle management.
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Upcoming Courses

Remedy IT Service Management (ITSM)

2025-06-02 09:30
21 hours
Kolonnawa Classroom
252991 LKR (Online)
282991 LKR (Classroom)

Remedy IT Service Management (ITSM)

2025-06-16 09:30
21 hours
Kolonnawa Classroom
252991 LKR (Online)
282991 LKR (Classroom)

Remedy IT Service Management (ITSM)

2025-06-30 09:30
21 hours
Kolonnawa Classroom
252991 LKR (Online)
282991 LKR (Classroom)

Remedy IT Service Management (ITSM)

2025-07-14 09:30
21 hours
Kolonnawa Classroom
252991 LKR (Online)
282991 LKR (Classroom)

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